Toyota introduced the lean manufacturing system over 40 years ago. Lean is a quality management philosophy that eliminates waste to increase predictability and reliability of the final product. This, in turn, improves customer satisfaction. Many of the elements of lean manufacturing have been applied to other business processes, namely new Tweet
Leadership
4 Roles of Psychological Safety in Innovation
Amy Edmundson of Harvard Business School introduced the concept of psychological safety about twenty years ago. Psychological safety is a shared belief that a team is safe to take interpersonal risks. Individuals are free and willing to speak openly and honestly about problems without fear of retribution. Teamwork and Tweet
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