Toyota introduced the lean manufacturing system over 40 years ago. Lean is a quality management philosophy that eliminates waste to increase predictability and reliability of the final product. This, in turn, improves customer satisfaction. Many of the elements of lean manufacturing have been applied to other business processes, namely new
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4 Roles of Psychological Safety in Innovation
Amy Edmundson of Harvard Business School introduced the concept of psychological safety about twenty years ago. Psychological safety is a shared belief that a team is safe to take interpersonal risks. Individuals are free and willing to speak openly and honestly about problems without fear of retribution. Teamwork and
Measuring Goals and Accountability
We are now one month into the new year. What has 2019 brought you so far? And more importantly, with 8% of the year already behind us, what have you accomplished? Every year, we set goals and resolve to make major changes. Yet, one month into the year, many of
The “ITEM” Method for Problem-Solving
All of us face business problems. In the field of innovation, we encounter problems in how to interact with customers, which features to include in a new product, and how to lead successful teams. Every problem we face can result in moving along a path toward more success or can
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